Returns & Exchanges

At ScentiMelti UK, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all clothing tags and labels remain attached and intact.

3

Ship It Back

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized local courier point.

4

Receive Your Refund

Once our quality team inspects the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing